All-Star is committed to providing the best products in the game. We know you push our gear to its' limits. That's why we offer a 1-year warranty against manufacturing defects or premature failure* on new products from the date of purchase.
To maintain our quality and protection standards we require that you provide the following to us so we can better understand the issue.
- Proof of purchase showing product(s) purchased in the last year.
- Product Model Number
- Description of the problem and when/how it happened
- Picture of the product & issue with 1 shot showing the item number
*Please note that wear & tear which is deemed to be excessive, abusive, or outside of the intended usage of the product may limit your warranty coverage. Products which are purchased used or second hand are not covered under our warranty.