Proper leg guard sizing is critical to optimal wear and performance. Providing an image of your leg measurement with your claim will assist us in getting you the proper replacement size. 

Leg guards are measured in a seated position with shoes on. With the shin in a vertical position, measure from the knot in your shoelace to the center of your kneecap.  Measurement must be readable in photo!

Tip: Model number can be found in the padded area between the knee and shin.

This submission clearly shows:
1. The proper measurement needed to fit leg guards.
2. A full shot of the product with item number visible
3. A close up of the issue
4. Proof of purchase would also need to be included

For all mitts, we will need an image that clearly shows the model number of the mitt.

Tip: Model number can be found on the palm of the mitt or glove on the pinky pad. Model numbers start with "CM" for mitts and "FG" for fielding gloves.

For CM3000 mitts (all sizes and colors), we will need a clear image of the 4-Letter code stamped on the back of the mitt by the pinky.  Sample image shown - this mitt has a code of "KJRL"

Lastly - Laces can break. As a catcher, one of the best things we recommend is learning how to work on your tools. Being comfortable relacing certain areas or the entire glove is an advantage as a player. The most common area to snap on a mitt is the "Criss-Cross" location - and this also happens to be about a 5 minute fix. Don't panic, just slide a new lace in and you're back in action.

This submission clearly shows:
1. A image showing the model number
2. The 4-Digit Code (For CM3000's Only)
3. A close up of the issue
4. Proof of purchase would also need to be included

In addition to images of the front, back, and problem area of your helmet, please provide an image of the white, rectangular date code sticker found on the inside of your helmet.  Please see example image.

Tip: Model number can typically be found on the backplate of the helmet and will start with "MVP"

This submission clearly shows:
1. The front of the helmet
2. The back of the helmet
3. The white rectangular Date Code
4. An image of the issue
5. Proof of purchase would also need to be included

In addition to images of the front, back, and problem area of your chest protector, please provide an image of the fabric date code tag (if present) stitched into the side of the chest protector.  Please see below for an example.

Tip: Model number can be found on the back harness and will start with "CPCC"

This submission clearly shows:
1. The front of the chest protector
2. The back of the chest protector
3. The white rectangular Date Code.
4. An image of the issue
5. Proof of purchase would also need to be included