Click Here to Initiate a Return Request

Returns can be requested within 90 days of the order date for non-custom items. Custom items are not returnable. To be eligible for a return the purchase must have been made on www.All-StarSports.com.

Returns must be requested through our website using this link. After submitting your request, you will receive a request confirmation shortly after, and then an approval email within 1-2 hours that includes a prepaid return label and further instructions.  Please be sure to print your approval form and include with your return.  If you do not receive your approval or have additional questions about your return, please contact us at weborders@all-starsports.com. Please allow 24 hours for responses to any emailed inquiries.

Your order must be returned to All-Star Sporting Goods to be reviewed and have return credit processed. Shipping costs are not refunded. Returned items must be unused and in original packaging to receive credit.

Refunds for returned items are always applied to the original payment method used to place your order or store credit. Original payment method means the original credit card or PayPal account that was used at the time of purchase. Refunds to your credit card can take up to 7 business days for your bank to fully process.

Refunds are applied only when All-Star has received and inspected the product. Once a return has been initiated, it is your responsibility to ensure we receive the products. Shipments lost in transit will not be refunded.

Effective 7/22/24, we will no longer process exchanges for purchases. Your original purchase can be refunded so that you are able to purchase the correct item at your convenience.