Returns or exchanges can be requested within 90 days of the order date for non-custom items. Custom items are not returnable. To be eligible for a return or exchange the purchase must have been made on www.All-StarSports.com.
Returns and exchanges must be requested through our website using this link. The return/exchange form found in your original package must be completed and returned with your merchandise. If you lost the form, you can find a copy here. A pre-paid return label will be provided to you along with further instructions when your request is approved. Please allow 2-3 business days for us to respond to any return or exchange requests.
Your order must be returned to All-Star Sporting Goods to be reviewed and have return credit processed. Shipping costs are not refunded. Returned items must be unused and in original packaging to receive credit.
Refunds for returned items are always applied to the original payment method used to place your order or store credit. Original payment method means the original credit card or PayPal account that was used at the time of purchase. Refunds to your credit card can take up to 7 business days for your bank to fully process.
Refunds are applied only when All-Star has received and inspected the product. Once a return has been initiated, it is your responsibility to ensure we receive the products. Shipments lost in transit will not be refunded. All exchanges subject to change depending on stock availability.